Issues and Solutions of GST New Registration in India, know how to solve the New GST Registration problems/issues/errors in GST. And know the issues comes at the time of GST new registration on GST Portal which can be solved easily.
Here you will be able to select the issues which you are facing online on GST Portal at the time of GST Registration. And will be able to know the reason and solution which is provided here as per GSTN pdf know issues and Suggested solutions.
Contents of this post
List of issues and solutions of new GST Registration
You can use the above mention pdf link for the list of issues or solutions or can select below such issue -1
Issue 1- System Error occurred while trying to submit applications through DSC.
Solution: This issue will come at the time of submission So you are advised to Register/Update the DSC which you are using to sign the application.
Kindly follow these steps to Register for DSC such as use the tab of Register / Update DSC for this login through TRN then click on Services > User Services > Register / Update DSC.
Issue 2- Status of ARN generated against new registration is showing ‘Pending for Clarification’.
Solution– This issue comes when SCN (Show Cause Notice) has been issued. So please note that SCN has been issued by the tax official against your application for registration.
Kindly review and submit the desired information which is stated in the respective notice. And you are requested to submit the clarification within 7 days of the receipt of SCN.
Issue 3- Updating Jurisdiction in the application.
Solution– This issue comes While updating Jurisdiction. So you are informed that Jurisdiction can be changed only when it has been assigned wrongly.
In such a case, please contact your Jurisdictional Authority for changing the same. And you can search for contact details of Jurisdictional Officer by following these steps on the GST portal:
Dashboard> Services> User Services > Contact.
Issue 4- Unable to add an additional place of business as the “ADD NEW” option is disabled.
Solution– This issue comes while trying to add a new place of business. For this, In Part-B of the registration, please increase the “number of places” in the text box first. Then the option to add an additional place of business will become enabled.
Issue 5- E-Commerce users or Inter-State Suppliers cannot opt for a composition scheme.
Solution– This issue comes at the time of applying for registration. Persons making use of e-commerce platforms and/or making inter-state supply cannot opt for a composition scheme. (exception supply of restaurant services over e-commerce platform)
Issue 6- Access denied at the time of login.
Solution- This issue comes at the time of login. So you are advised to check your registration status, without login, in the Search taxpayer bar.
If it is showing as ‘active’ and you are still unable to login, then raise a ticket.
And If the status is ‘canceled’ then also raise a ticket.
If the status is ‘inactive’, please contact your Jurisdictional Officer for clarification/guidance.
In order to search the contact details of Jurisdictional Officer, please follow the below-mentioned steps on the GST portal: first of all visit Dashboard then Services> User Services > Contact.
Issue 7- Unable to download Order/SCN/New Registration RC/Amended RC or getting page not found.
Solution– This issue comes at the time of downloading order. So you are advised to download your registration certification from the GST portal. Post login go to Services> User Services > View/Download Certificates command.
Upon approval of the registration application, the registration certificate gets updated on the portal within 24 hours.
If you are still unable to find your registration certificate, try again after clearing cookies and history of the browser or change the browser.
Issue 8- GST Practitioner applications for registration showing a 105% profile complete.
Solution– This issue comes at the time When applying for registration. This issue has been resolved and practitioners applying for fresh registration will not face this problem. However, if you are already registered and face this issue, please re-register at the GST portal.
Issue 9 Pending for processing.
Solution– This issue comes at the time when tracking the registration application. This is in reference to your pending registration application. You are informed that the status against your submitted application is showing “Pending for Processing” which indicates that the application has been successfully filed and a decision on your application is pending with the concerned tax official.
Issue 10- Unable to file clarification as a page for filling clarification does not open and shows access denied.
Solution– This issue comes at the time when you are trying to file clarification for obtaining new registration. So you are requested to contact your Jurisdictional Officer and clarify the same against the clarification raised by the tax official. In order to search for contact details of Jurisdictional Officer, please follow the below-mentioned steps on the GST portal: Dashboard> Services> User Services > Contact
Issue 11- When Applying for registration – Clarification filed – Pending for Order.
Solution– This issue comes at the time when applying for New Registration. This implies that your application is pending with the respective tax officer for further action. In this regard, kindly note that it takes 7 working days from the end of the respective tax official to process your application further after submission of clarification. In case 7 working days have already passed, please contact your Jurisdictional officer and clarify the same.
Note: Working days exclude all Gazetted holidays and weekends (Saturday and Sunday).
In order to search the contact details of Jurisdictional Officer, please follow the below-mentioned path on the GST portal: Dashboard> Services> User Services > Contact.
Issue 12- Reason for Rejection not known.
Solution– This issue comes at the time when the registration application has been rejected. The application may have been rejected from the end of the Jurisdictional Officer due to certain inconsistencies in the details furnished while applying for the new registration. In order to seek clarification regarding the rejection of the submitted application for new registration, kindly follow the below-mentioned steps:
Log-in with TRN > Services > User services > View Notices and orders.
If you are unable to view the rejection reason, please contact your Jurisdictional officer. The system offers an option to search the details of Jurisdictional Officer using the path specified below: Dashboard> Services> User Services > Contact Further, you can also file another application for new registration in order to make the desired changes in the registration details.
